Frequently Asked Questions
Practical questions, clearly answered.
If anything is unclear, send an enquiry and I can confirm whether I can help.
Which curricula and subjects do you support?
I support IB Diploma Biology, Chemistry and Environmental Systems and Societies; IB MYP Science; GCSE and IGCSE Biology and Chemistry, including the Biology and Chemistry components of Combined or Coordinated Science; AS and A-Level Biology; and Ontario secondary science. If your course is not listed, send the examination board or programme with your enquiry and I can confirm whether I can help.
What does an online session involve?
Sessions are live and one-to-one. The student will be answering questions, explaining their thinking and working through problems rather than just listening. I adjust the explanation and level of support as needed. Lesson documents and resources are shared through Google Drive or our agreed communication method.
How are sessions scheduled across time zones?
Sessions are arranged by appointment around the student’s time zone. When you enquire, send your country, time zone and preferred times. I will confirm the agreed local time and account for daylight-saving changes when they affect the schedule.
How often should sessions take place?
There is no single schedule that suits every student. Some benefit from regular weekly support; others need extra help around a particular assessment or period of the course. We will look at the student’s goals, current understanding, independent study and available time and decide what is useful.
What should a student prepare?
Whenever possible, tell me at least 48 hours before the session what you want to focus on. Send questions and any school materials through our agreed contact method or shared Google Drive folder in advance. If you have nothing specific to send, I can prepare suitable resources.
How are progress updates shared?
I discuss lesson priorities, progress and next steps with students and, where appropriate, parents or guardians through our agreed communication method. Updates are adapted to the student and family rather than following a fixed reporting schedule. You are welcome to contact me with questions, and I normally reply within 24 hours on business days, excluding Canadian statutory holidays.
How do payments and missed sessions work?
Regular tutoring is prepaid in agreed blocks. Payment for a new block is due before the first lesson requiring that block, unless a different date is explicitly agreed. Your rate, currency and any separately charged marking or feedback will be confirmed in advance. Payment can be made by PayPal or bank transfer. Existing client agreements remain in effect. With at least 7 days’ notice, a session can be cancelled without charge. With at least 12 hours’ notice but less than 7 days, it can be rescheduled; the replacement must take place within four weeks of the original date, subject to mutually convenient availability. An unused replacement expires after those four weeks. Cancellations with less than 12 hours’ notice and no-shows normally incur the full session fee. Existing client agreements and any exceptions expressly agreed with Amanda remain in effect.
What guidance is available for assessed work?
I can help a student understand an assessed task, ask questions that move their thinking forward and point out places where their reasoning or communication is unclear. The student makes the decisions and produces the final work. I do not write, rewrite or complete assessed work for them.
The next step
Let’s talk about the next step.
Tell me about the course, learning goals and where support would help. We start with a Meet & Greet, then you can decide whether Auxesis feels like the right fit. Adult students are welcome to enquire directly.